CVTech Care
Global competition. Exponential training costs. Outdated systems. Rising prices. Lower margins. In today’s ever-changing marketplace, businesses face new obstacles. How do you get the best formula for success for your business? You outsource it.
CVTech Computers delivers proactive maintenance services and IT Support through our CVTech Care Services. Designed to reduce costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work to with you to identify your critical business processes, pain points and vulnerabilities, and perform a network assessment to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.
We become an extension of your business, and true Partner. Because CVTech Care is based on a flat, all-you-can-eat monthly fee allowing you to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.
Our CVTech Care Services include:
- We support and maintain your entire organization remotely
- “All-You-Can-Eat” desktop PC, server, printer, and network device support
- “All-You-Can-Eat” phone, help desk, remote, and email support
- Immediately alerting
- Remote assistance (desktop sharing)
- Live meeting (online collaboration)
- Web-based trouble-ticketing system
- Onsite support as needed
- High priority response time for emergencies
- Monitors the critical health status of devices and line of business applications
- Diagnoses problems before they occur
- Immediately alerts us of critical issues for immediate response
- Patch management
- Preventive maintenance
- Manages all infrastructure/line of business vendors
- Recaptures your staff’s lost productivity
- Allows you to run your business, not your vendors
- Technology solution design and development
- Quarterly planning session
- Proof-of-Concept lab testing
- Project management
- Offsite backup and monitoring included
- Disaster recovery plan included
- Annual network assessment
- First 3 hours FREE labor for new computer installations
If you are still not convinced, then click here to see how money you can save. You can try out CVTech Care FREE with a no risk, 30-day trial.
Once you have signed up to CVTech Care, you can cancel it at any time, with no cancellation fees.
LEARN MORE
Download our white paper by filling out the form below to get additional information on our CVTech Care services.