Proactive Network Monitoring Service

Proactive Network Monitoring Services; for small businesses that need minimal IT support to keep them safe from network downtime and on a limited budget.

Maybe you don’t want a full-blown, unlimited IT Support plan such as CVTech Care. You prefer an IT Service Provider that you can depend on when things break. We understand that. The problem with this method is that it’s more expensive after things break. The solution is our Proactive Monitoring service that can monitor and detect small problems, allowing you to decide to fix these problems before they become larger, or more expensive problems.

Critical security patches that do not get installed, print spooler stops working preventing a printer to print, hard drives that are about to fail, backups that get skipped, etc. are all things that we monitor by our service, resulting in fewer unpredictable emergencies and less downtime.

Here is what we have to offer:

Low-cost, fixed price per month for monitoring only, or monitoring plus unlimited repairs
We monitor your network 24/7/365, with hundreds of different alerts
Alert you to small problems before they escalate into larger ones
Patch management by installing Microsoft critical updates
Preventative maintenance on workstations and servers

Here are the devices that we monitor:

Server Monitoring

Monitoring including event logs, backups, server outage, and alerts processing
Server Tuning, Scheduled Preventive Maintenance, and Anti-Virus/Spyware Protection && Removal
Patch management including Windows critical and non-critical updates
Monthly reports, and more…

Note: Any problems discovered with the ‘monitoring only’ service that are to be fixed will be billed separately, unless ‘unlimited repairs’ service is selected; Server must be running Microsoft Server 2003 or later

PC Monitoring

PC monitoring including event logs, backups, and alerts processing
PC Tuning and Scheduled Preventive Maintenance
Anti-Virus/Spyware Protection and Removal
Patch management including Windows critical and non-critical updates
Monthly reports, and more…

Note: Any problems discovered with the ‘monitoring only’ service that are to be fixed will be billed separately, unless ‘unlimited repairs’ service is selected; PC must be running Windows XP Professional, Windows Vista Business, or Windows 7 Professional

Network Devices

Monitoring of routers, switches, firewalls, wireless access points, and Internet modems, including event logs, alerts processing, and outages
Monitoring of security breaches, as well as network slowdown due to excessive bandwidth
Monthly reports, and more…

Note: Any problems discovered with the ‘monitoring only’ service that are to be fixed will be billed separately, unless ‘unlimited repairs’ service is selected; Network devices must be SNMP capable

Printer Monitoring

Printer monitoring including event logs, outages, alerts processing, know when toner needs to be replaced, monthly reports, and more…

LEARN MORE

Download our white paper by filling out the form below to get additional information on our proactive network monitoring service.